This Privacy Policy explains how Serkal Media ("Serkal Media", "we", "us" or "our") handles information in connection with our website at serkalmedia.ae. Serkal Media is a digital marketing agency based in Dubai, United Arab Emirates.
By using our website or submitting an enquiry, you acknowledge the practices described in this policy.
When you contact us through our website enquiry form, you may choose to provide:
You control what you submit. Please only include information that is relevant to your enquiry.
When you visit our website, limited technical and analytics information may be collected through cookies and similar technologies. This can include pages visited, approximate location derived from IP information, device and browser information, referral source, and how you interact with the site. For more detail, see our Cookie Policy.
We use the information described above to:
We do not sell your personal information.
We rely on a small number of trusted providers to operate our website and communications:
These providers process information on our behalf in accordance with their own terms and privacy commitments.
Some of the providers we use may process or store information on servers located outside the United Arab Emirates. Where this occurs, the information remains subject to the purposes and protections described in this policy.
We retain personal information only for as long as is reasonably necessary for the purpose for which it was collected, including responding to and following up on your enquiry, and for any applicable business or legal requirements. When information is no longer required, we take reasonable steps to remove or securely retain it.
We take reasonable technical and organisational measures intended to protect information against unauthorised access, loss or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Subject to applicable law, you may have rights in relation to your personal information, such as requesting access to it, asking us to correct or update it, or asking us to delete it. To make a request, please contact us using the details below. We may need to verify your identity before acting on a request.
Our website uses cookies and similar technologies for functionality and analytics. You can learn more about these technologies, and how to manage your preferences, in our Cookie Policy.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at hello@serkalmedia.ae.
We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal or regulatory reasons. The date at the top of this page indicates when it was last updated. We encourage you to review this page periodically.