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Case Study / Medical & Aesthetics

SkinLab Clinic UAE

Building a more efficient patient acquisition system through focused targeting, creative testing and continuous optimisation.

Client
SkinLab Clinic UAE
Sector
Medical & Aesthetics
Services
Performance Marketing, Patient Lead Generation, Paid Media, Campaign Optimisation
Cost per lead
AED 283
Starting cost per lead
AED 82
Optimised cost per lead
−71%
Project context

Efficiency over volume alone.

The work focused on generating qualified patient enquiries while improving the efficiency of the advertising investment.

Rather than prioritising lead volume alone, the campaign was built around improving acquisition efficiency and attracting prospective patients with stronger intent.

The challenge

Better performance doesn't always require a bigger budget.

The objective was to create a more efficient patient acquisition system capable of generating consistent enquiry volume while progressively reducing the cost of acquiring each lead.

Performance therefore needed to be evaluated through both acquisition cost and the quality of the enquiries generated.

The approach
01
Target intent
Focus campaign targeting around audiences demonstrating stronger potential patient intent.
02
Test creative
Continuously test and refine advertising creative to identify messaging and formats producing stronger response.
03
Optimise for quality
Evaluate performance beyond headline lead volume, considering both acquisition efficiency and qualified lead ratio.
The work

Refined continuously, not scaled blindly.

High intent audience targetingCreative testingCampaign optimisationPatient lead generationLead quality optimisation
SkinLab Clinic UAE reception
The results
71%
Reduction in cost per lead, from AED 283 to AED 82.
AED 283 → 82
Cost per lead
3.2:1
ROAS achieved within three months
125
Approximate leads generated per month
31%
Qualified lead ratio
Key takeaway

Efficiency comes from continuous improvement.

Stronger acquisition performance came from continuously refining targeting, creative and campaign decisions rather than simply increasing media spend.

Built for brands with ambition.

What could we build for your business?

Every business has a different challenge. Tell us where you want to grow and we'll help identify what could move the needle.

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